Packaging
Dont ya just love it when someone goes to a little extra trouble to delight you?
I have a routine when I get to Amsterdam, my half way point. After all those hours of flying, I love having a shower. I love having the small room all to myself, quiet, to get all clean, to brush my teeth, fix my frowzy-airplane hair, apply a little fresh makeup. I don’t usually get a lot of sleep on my first flight – could it be that last strong cup of coffee I eat before getting on the plane? 😉
And then I wait the endless hours for my flight to Kuwait, trying not to nod off, because the overburdened lounge staff at KLM don’t do flight announcements, and I am so afraid I will fall deeply asleep and miss my plane. All around me are sleeping people – many on their way to Accra, Entebbe, Mumbai . . . and a few familiar faces heading back to Kuwait. Whoda thunk, this early in August, so many people would be returning?
I get restless. I don’t like the lounge food, it has a stale feel to it, and is mostly processed unidentifiable meat slices and hardening cheese, so I head down for the sushi bar. It’s purely psychological, but I believe the miso soup hardens my immune system against airplane-air-germs, so I almost always have a cup of soup and a small tray of sushi, something cooked or vegetable so I won’t offend whoever is sitting next to me on the way back to Kuwait.
And, because the sushi bar was packed, I got it all to go and found a quiet place in Concourse D to sit and eat. And look what I found!
Now YOU tell me – isn’t that adorable?
Normally soy sauce comes in one of those nasty plastic or aluminum packets that you have to tear off an end. This – in a tiny little fish with a plastic screw-off cap – this gave me a moment’s grin in the middle of the limbo of airport transitions. And I thought of you, and how you might enjoy it along with me.
I’m sure it costs them more than a plastic packet. I love it that the top screws off, that the shape is a fish, I love the whole concept.
“It’s just soy-sauce”, you might say, shaking your head in mild disgust at how easily amused I am.
Yes, it is just soy sauce. And packaging matters.
Royal Treatment
It’s back to Purgatory for me – the start of two full days travelling to get back to Kuwait. The day dawns cool, but the clouds are high and the roads are dry.
Seattle is undergoing a major infrastructure upgrade, and most of the lanes on the major interstate close tomorrow. Public announcements are on all the radio and tv stations about finding alternate routes, and today was the last day all lanes would be open. I was afraid traffic would be heavy, so I started early, but it was surprisingly light.
Turned in the rental car, got checked in, everything is cool so far. Go to stand in the security line and – as usual – I get sent to the “Royal treatment” line.
I am so used to it that I don’t even groan any more. I have my computer, my little plastic bag with face cream, mascara, etc. all in one bag, and I have little footies to put on when I have to take off my shoes. I am SO prepared.
What I am not prepared for is for them to tell me in an angry voice to take the liquid out of my purse. I say – as all guilty people do – “I don’t have any liquid in my purse!”- and they throw my purse at me and tell me to go through it and take out the liquid, and they give me a small plastic bag.
I go through my purse again – it has a lot of zips and pockets – no liquid. I put a very humble look on my face and hand it to her and say “there is no liquid!” and they yell at me “she’s going to take it!” and they run it through again. And then I have to wait in a small booth (again) for the full bag hand inspection for explosives and for the pat down check.
Those who know me will know why this is so funny. I am not dangerous looking.
They pat me down. They magic wand me. They tell me I can put my shoes back on as they wipe down my handbag and my carry on. Guess what – no liquid. They stamp my ticket, but . . .no apologies, no nothing. Just “you can go now.”
I’ve had this happen for five years now, almost every trip. It doesn’t matter whether I pay cash in person or pay by credit card online – I get the royal treatment.
On top of that, my plane is seriously delayed. They are bringing in another plane to substitute for it. I hope I will make my Kuwait connection – and I really really hope I have time between flights for a shower. I’ve also lost my KLM card somewhere in all these changing flights and confused reservations and they are being stinky about believing me, even though my frequent flyer status is on my ticket, on my boarding passes and in the computer. More royal treatment.
Purgatorian Packing
Back in November, we talked about what we pack in our suitcases.
Flying out of Kuwait, however, hits me in my weakest spot. While I find life often unpredictable, and I have learned to roll with it and even to like it and to miss it when it is TOO predictable, I like predictability when I am flying.
Once again, I have gone online to discover that the reservation I thought I had has become a totally different reservation.
I am guessing the airline thought they were doing a frequent flyer a big favor, but here is what has happened. From an elegantly efficient flight with two comfortable connections, I now have a flight that has four very tight connections.
I have two problems – one is that I suspect my bags will not make it. I am guessing the change happened right about when I looked at the dress I wore to Doha (see Travel Karma Failure) and ended up wearing for four days in a row and thought “that held up pretty well, think I will wear that on my long flight back” and I am guessing it was at that very moment my reservations got changed.
I’m not superstitious, but I am wondering if that is a bad luck dress?
Second, I have an inter-Europe flight, and I am wondering if my carry-on will make it on that flight; I know that shorter flights often restrict what you can take on with you. And in my carry-on, I need to do the Purgatorian thing and have extra clothing for while I am waiting for my bags to arrive, as well as my computer, my camera, and other small things like keys, three cell phones (don’t even ask) that work for me. So inside my carry-on I need to have an even smaller bag that I can grab out if they take my carry-on away, so that I am not carrying a naked computer around.
Arrrrrrrrrrggggghhhhhhhhhh!
The title relates to the very organized habits of my fellow blogger, Purgatory, who just celebrated his three year Blogaversary, and who is coming up on another birthday. His rules for packing have logic and organization, and in a purgatorian kind of situation, you need to be able to think in a Purgatorian kind of way, taking account of all the hellish variations. And I am guessing that if there is a purgatory, (althought the Catholic church said this year that there is not), that it is a lot like an airport, waiting for a departure, thinking of eternity.
Adventure Man’s Blog
“If I had a blog, I’d blog about this!” Adventure Man gasped as I held my hand over my mouth in shock.
That is, between whoops of laughter.
Adventure Man asked me if we were going to be on the flight out of Kuwait on which we had been booked. I had just talked with the KLM office in Dubai, seeking a little wasta, and I had been graciously but firmly turned down.
“We’re forked” I said, using a very vulgar word instead of ‘fork.’
“I thought you gave up saying any of those words for Lent?” he hooted.
“No, my goal was no swearing on the roads!” I countered.
And he just gave me that long look that said it all. It said “hypocrite.” It said “I think you’re missing an important point.” It said “bad words are bad words no matter where you use them.”
Adventure Man can get a lot of meaning into one long look. We’ve been married for a long time. He gets the same look from me now and then, the long look.
He had me; he was right, I was wrong.
I started snickering. He started hooting. I laughed out loud. He laughed louder. Soon I was writhing on the floor and he was gasping for breath. It’s good to laugh like that every now and then.
And he’s right. It’s not just on the road. Bad language is bad language and I want to clean up the entire act. I am really really glad Adventure Man doesn’t have his own blog.
Bad Laws Encourage Breaking the Law
Going to university in Seattle, I did a paper on Washington State “Blue Laws” and how they were repealed. In Washington State, they have some really cool ideas that encourage citizen participation – one is called the initiative, and the other is called the referendum.
What this means is that citizens, just common, ordinary citizens like you and me, can gather support and signatures, and initiate proceedings to get a proposal on the ballot, in front of all the voters. They can also refer an existing law to the voters to get it repealed (made not a law anymore.) It’s hard work – but citizens do it all the time.
I just used my internet phone to change my car reservation, because KLM has “delayed” my flight by one night. I broke the law. It’s a bad law, and I am not by nature a law-breaking kind of person.
I also break the law by bringing in real vanilla flavoring when I enter Kuwait. Yes, it contains alcohol. I only use it for cooking, and I never serve it to Moslems. I have alcohal-free vanilla, too, that I use for when I cook for Moslems, but it doesn’t taste the same.
I probably bring in books and DVD’s that I am not supposed to, although I have never seen a list telling me what books might not be allowed. Most of my books are about ideas, and yes, ideas can be a dangerous thing.
Bad laws force normal law-abiding people to break the law.
(This does not apply to speed limits, which are good laws, and if they were obeyed, would save hundreds of lives in Kuwait every year. Think of every life as something precious, a resource, and you will see that disobeying the speed limits is like throwing resources down the drain.)
I know this entry is really all over the map, but I have all this angry energy and I don’t have anywhere to expel it. If I could, I would kick KLM all over Kuwait for what they have done. They have robbed us of one day with our son and his wife and I am really really angry. They didn’t even tell us, just changed the reservation. One flight was “delayed” 24 hours, so all the passengers on the next flight were also “delayed”. That’s not a DELAY! You cancelled a flight! And now you are going to have hundreds of angry passengers, angry phone calls, and people PO’d at KLM. Shoddy way to do business.
Outraged at KLM
I just checked reservations we made on KLM back in February. Someone in the KLM office here went into the system and changed our reservation for the next night. I have tickets – paid for – in my hand that say we fly the original date. Even if there were a legitimate reason – like no plane – to change our reservations and NOT TO TELL US is the worst kind of customer service.
This happened to me once before with KLM. I showed up at the airport and the man behind the counter took two hours to fix it. He was embarrassed. I was outraged. I am thinking it is a Kuwait thing; it has only happens to me here.
I checked online; it says the flight has no available seats. I think they bumped us thinking we wouldn’t make trouble. They have another think coming. I am mad, steaming mad. Angry enough to make trouble.
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