Outraged at KLM
I just checked reservations we made on KLM back in February. Someone in the KLM office here went into the system and changed our reservation for the next night. I have tickets – paid for – in my hand that say we fly the original date. Even if there were a legitimate reason – like no plane – to change our reservations and NOT TO TELL US is the worst kind of customer service.
This happened to me once before with KLM. I showed up at the airport and the man behind the counter took two hours to fix it. He was embarrassed. I was outraged. I am thinking it is a Kuwait thing; it has only happens to me here.
I checked online; it says the flight has no available seats. I think they bumped us thinking we wouldn’t make trouble. They have another think coming. I am mad, steaming mad. Angry enough to make trouble.
Internet Phone Blockage
So far, my internet phone is still working. But I can no longer pick up messages; I had a work-around and the work-around is now blocked, too. I still have the connection, but I can’t connect with my internet phone service provider. Hmmmmm.
In Qatar, the problem was solved in less than a week, when ambassadors went to the Emir and protested that the ban on internet phones hurt the entire population. Does the government here understand that Kuwaitis have kids at school in the UK, the US, and are relying on these phone services, too?
My sense is that with the government currently in chaos, no one has the time to focus on this “small” problem. Nor the problem of increasing population and buildings vs. limited infrastructure – roads. water. electricity.
My Kuwaiti friends say that even 20 short years ago, Kuwait was paradise. I believe it, there is so much beauty here, so much natural richness. They say Kuwait was more free twenty years ago.
I know my focus on the internet phone service is selfish; there are bigger problems to be solved. Right now – it’s the one that affects ME!
Warning to Egyptians
Please, please, somebody else read this and tell me what it means. From today’s Kuwait Times:
Informed souce at the Ministry of Communications revealed that the closure of websites of companies that offer illegal international telephone call service was successful because the number of international calls from Kuwait and coming to Kuwait from other states increased following their decision.
On the other hand, the Egyptian ambassador to Kuwait Ahmad Abdullah warned Egyptian expatriates in Kuwait against violating the Kuwaiti laws expecially following a number of complaints were filed against Egyptian citizens of cheating residents with providing illegal residence permits and driving licenses. The ambassador asked all Egyptian expats to avoid this kind of illegal actions because the expats who commit such crimes will be deported from Kuwait, reported Al-Qabas.
My comment: Excuse me? How are these two paragraphs even related? How is banning telephone calls successful due to an increase in the banned telephone calls? And for what will Egyptians be deported – using an illegal phone? Providing fake residencies? Fake driver’s licenses? All of the above?
Raise Your Voices
My blogging friend Hilaliya raised HIS voice in an article entitled Kuwait ‘Ministry Of Communications’ Attempts To Extort Internet Users and found an elaborated article on the Ministry of Communication ban. You can read his rant, and go to the Arab Times article by clicking here.
It FEELS Personal
A good friend who is also a psychologist often talked about how things FEEL personal even when they are not.
• When your best friend betrays your deep dark secret to another friend because she lacks self confidence and it made her feel important for a couple seconds
• When your young wife sleeps with your brother because after two babies she wants to feel exciting and attractive and young again
• When your brother uses drugs again, after you paid for rehab and he swore up and down he would never never use again
• When your father divorces your mother and leaves her to raise the kids alone
• When your oldest friend in the world stops returning your calls and communicating with you and you later learn that she if fighting a losing battle with cancer
• When your aging husband buys a small red convertible and turns you in for a younger model, too, because he wants to think he’s hot
• When your internet phone service is declared illegal and gets shut down to spare “government wastage”
In every case above, the situation has more to do with personal issues than with you, but man, it sure FEELS personal. The fact that is doesn’t have to do with you is almost insulting, because the impact can be so painful.
And so it is with internet service. This morning, I was missing internet service for a while. It happens sometimes, but rarely longer than three-four minutes. This time it went on and on. Of course my first reaction is “oh no! Am I being penalized for having written about internet phone service being blocked???” But no, this time it wasn’t all about me. It was just an outage, and – for now – just temporary. Alhamdallah!
But this policy is going to impact on all of us painfully. Please, please raise your voices. You know better than I do where it will be the most effective. It’s important that we be able to communicate with our family and friends in a reasonably priced way. The internet phones don’t hurt anybody. Let’s keep them legal.
Kuwait, al Qaeda Hit List, and Hala February?
Kuwait Times, Monday, February 26, top right front page:
Kuwait on top of Al-Qaeda hit-list
Arab security officials disclosed that a closed door session was held in Iraq between intelligence personnel of a neighboring state and officials of Al-Qaeda in order to execute a threat that was announced by Al-Qaeda recently of attacking Gulf States. The officials warned that Kuwait was on top of their hit-list of states to be attacked, adding that the attack would be executed by Arabs who visit Kuwait with the cooperation of extremist groups existing and operating in Kuwait.
The attackers, they said, would target pivotal and sensitive installations as well as international institutions in Kuwait. Al-Rai daily questioned a senior official on the alleged threat, who confirmed that they had received it, adding that Kuwaiti authorities always take any intelligence reports seriously. He said that the authorities had already executed all security actions to be taken during the last few days in coordination with allied states in addition to scrutinising all visitors arriving in Kuwait.
My comments: Top front page and atrocious reporting.
1. What Arab security officials? Just give us a clue – like from what country?
2. Intelligence personnel of a state neighboring Iraq. . . hmmmm. . . Syria? Iran? Jordan? Kuwait?
3. Which Kuwaiti senior official? From a relevant ministry?
This is supposed to be NEWS. That means there should be verifiable facts. As it stands, it could be just another attack on the bargain hunters at Hala February.
Kuwait Road Hazards
Leaving a meeting today, I needed to run an errand. Within one half hour the following had happend:
1. I almost crashed my car. Three lanes of traffic going one way and I see a huge pothole up ahead in my lane. Bus over to the right with a little red car behind him. Van with two delivery people considerably behind on left – Check rearview mirror, plenty of room on the left, signal my intentions, begin to move left and the little red car behind the bus to the right swerves WAAAYYYY left – almost into me, while the car behind on my left SPEEDS UP! Between swerving quickly to avoid the little red car and then again to avoid the one that had speeded up, I was lucky to maintain control.
Comment: Potholes are dangerous. And what is it with these little drivers who would speed up to get IN your way, rather than maintaining their speed?? It was grotesque!
2. Minutes later I am passed by a very “cool” biker, he has a helmet, but his helmet is buckled on the back of the bike, and his vulnerable little head is bent cooly over the handlebars. Aha! Red light ahead, I will catch up with him and suggest the helmet goes on the head. But no, Mr. Cool goes right through the red lights! (This was a light where the red light was functional; he just felt it didn’t apply to him.)
3. What is the problem with the traffic light fund in Kuwait? Several times recently, we have seen lights where the red light is no longer functioning, only the green light is either on, or nothing is on, so if you know the lights, you know to watch for the green light and stop if it is not green. But what if you are in a strange part of town and don’t know the lights? It is easy to go through a “red” light that no longer shows red.
It isn’t that hard! This is a rich country! Someone is in charge, aren’t they? Isn’t anyone accountable for something so important as maintenance of traffic lights? Don’t the traffic police report lights that are non-functional? These non-functioning traffic lights are invitations to fatal accidents.
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