The Customer from Hell at Target
Me. Today I was the customer from hell at Target.
I like Target. I like it that you can find just about anything you need there. I usually look for a deal, or a good price on things, but when I just need something, I just go buy it at Target. I also like their ad campaign, it’s a little camp but very colorful and always has cool products featured.
So today I went in for hair color stuff. I found it, but then I also found a display containing packages of two together, and it costs a lot less. It says Buy Two for Less!
Yes! Yes! I am buying two! I always buy at least two so I don’t have to go shopping that often; holdover from my days of buying six months worth when I was living in Kuwait and Qatar. It doesn’t go bad, and you have it when you need it.
None of the cellophaned two-packs have the color I need, so I take the ones I need and the two pack to the cashier, and I explain I want the special “Buy Two and Save” price, and she says “Whoa! That’s beyond me!” and sends me to the customer service counter.
At the customer service counter they explain to me that this is a special deal to encourage customers to buy more than one; they buy two and get a special deal. I agree with them, and isn’t this great, I want to buy two! Well no, they explain, Target pays a different price for the package than for the singles, so they can’t sell the singles two for the same price as the two bundled together.
Wait. These are the exact same product. EXACT. Except that these two wrapped in cellophane are 2 for $11.99, and the two exact same product I want to buy are priced at $7.99 EACH. So I am supposed to pay $5 MORE to buy two single ones? Something is not right with this picture. I ask to see a supervisor.
I am quiet and mannerly. I have a secret weapon – it is called pleasant persistence. They keep explaining to me that I can’t buy what I want at the special price and I just smile at them and politely explain how it doesn’t make sense. They are telling me in their explanations to “PLEASE GO AWAY!” and I am smiling and politely telling them in my own way that I am not going anywhere, and I want my product at the two-for price.
Finally, the supervisor says to sell it to me at the two-for price. As she is ringing it up, the customer service rep says “this happens all the time, not with hair products but with all kinds of products when we have the bundle price and the single price.” I suggest she mentions it to management, and that it costs a lot in time and in customer frustration and customer service frustration, and she says “it wouldn’t help.”
I still like Target. I imagine there are a lot of customers who give up and walk away. Not me. It doesn’t make sense to me to pay $5 more for something that they WANT you to buy two of . . .
Galilee Cafe, Mobile, and Foley AL; Life in Small Adventures
AdventureMan was perusing the Weekend Section of the Pensacola News Journal when he saw the opening of the Farmer’s Market in Foley, AL, and he said “Let’s go!”
“Let’s Go!” and my agreement doesn’t always mean we will really go. The market isn’t until 3 in the afternoon, and a lot can happen. Sometimes we just change our minds.
But at water aerobics, I get a great idea, and I can hardly wait to share it with AdventureMan.
“Let’s go to the Jordan River Cafe for their Friday buffet, then head down toward Foley through Fairhope!” He loves the idea, we run a couple errands on the way home, I call the restaurant to make sure they are still open (It’s been about a year since we last went there) and then hit the road for Mobile:
When we get to the restaurant, we discover it is no longer the Jordan River Cafe; it is now the Galilee Cafe, and I wonder if the food will still be so good as before. As we enter, we are shocked – the Cafe is PACKED. Every table is taken – no, no, there is one small table, over in the back, we can have that one, the welcoming waitress says.
Galilee Cafe
326 Azalea
Mobile
T: 251-304-0297
Lunch was fantastic. Yes, the restaurant has changed hands; the current owner born in Bethlehem, and we are astonished and delighted to see so many people enjoying “Mediterranean” cuisine, which is suspiciously like what we used to eat in Jordan and Syria 🙂 The restaurant stayed busy the entire time we were there, so busy that some people ate outside on the front terrace. The food is delicious, and worth the drive from Pensacola. The Friday buffet (and it appears they also now have a Sunday buffet) is all the usual suspects – hummous, baba ghannoush (some of the best I have tasted), tabouli, fattoush, etc. plus a lot of the home-cooked favorites, lamb, chicken, grains, beans and vegetables, pita bread – all delicious.
The first time AdventureMan went to this restaurant (as the Jordan River Cafe) he went with a Saudi buddy and his son, and he has talked ever since about the route they took, but we never knew how to find it. Yesterday, we experimented, taking a right on Azalea as we left, and driving down to Government and turning left. (These iPhones are great navigational tools) It takes you through an older part of town, with large glorious mansions, and into a rather quiet downtown Mobile.
The good news is, it takes you to another tunnel under the Mobile Bay, closely paralleling the one I-10 uses. We like to have an alternative; I-10 can get clogged going through Mobile. This route serves our purposes as it is Highway 98, and it is the road we want to be on to get to Fairhope and then to Foley.
It is a lovely day for a drive, and while we have taken this drive before, it is never the same twice in a row. As we are on the stretch between Fairhope and Foley, the clouds darken and a few stray drops fall.
“That wasn’t bad!” I said as we arrived in Foley, promptly at three for the opening of the Farmer’s Market. “Great parking, too!”
We got as far as the first booth, which was soaps and toiletries (I love hand made soaps) and AdventureMan walked off to explore the rest of the stalls – and the torrent broke forth. Rain came down in buckets, and lightning came, crackling and booming, one strike after another. It never lasts very long here, so I thought we would just wait it out. The wind is blowing the rain under the canopy, so we gather up all the soaps to try to keep them dry, and we wait. And we wait. AdventureMan comes back, soaked; the wind has blown the rain under his umbrella. We wait another five minutes, and then everyone is starting to pack up – and I never made it beyond the first stall! We quickly made our purchases, ran to the car, and drove home mostly without air conditioning because we were so soaked and shivering.
The Farmer’s Market is held on Friday afternoons, 3 – 6 pm, in Heritage Park:
It was a great adventure 🙂 Thank you, Google Maps, for making it so easy to share the small adventure with our friends.
Lusaka, and the Taj Pamodzi
The first two times we stayed in Lusaka, we stayed at the Holiday Inn, or was it the Hilton? I can’t remember, all I remember is that it was very basic, and I don’t think it is there anymore. The first time we stayed there, it was alright, not great, but alright. It had a free shuttle to and from the airport, and a good dining room. Our first time, we had also arrived without luggage, and needed to pick up some things, quickly, to get us through until our luggage arrived.
The hotel recommended a taxi driver who drove us to two locations, the ShopRite and the Arcades. We found what we needed, basics, pants, socks, sweaters – it was winter, and it was cold. We had read the warnings about Lusaka, the high crime rate, the violent crime, so we didn’t venture far, and returned to our hotel when we were finished. I still have the sweater/sweatshirt I bought then, it was made in Cambodia and I still use it when we go to the bush.
The second time we were there, we were on the same floor with all the soccer teams (football if you are not American) in Zambia, a floor full of 11 – 18 year old males. It was very noisy, and they all hung out in the halls the way traveling kids do, so we had to negotiate through them to get to our room. It wasn’t an experience I wanted to repeat.
We had seen the Taj Pamodzi, it was nearby, so when we were meeting up with our son and his wife we reserved there. The hotel is nice enough, the rooms are basic, but the hotel is quiet and clean, and the best we can tell, about as good as it gets in Lusaka. (We can see a new Radisson being built near the shopping center The Arcades, so it might be a good bet to try in the future.)
The room we stayed in this time was almost identical. We had arranged for a transfer; the driver was waiting for us. That’s good. On the way to the hotel, we were NOT stopped this time by armed thugs wanting a donation. That is great. There were still a lot of people on the streets vending, but they were not aggressive.
When we arrived at the hotel, check in was smooth and we arranged to meet up for dinner. I snoozed a little, AdventureMan explored, then he, too, snoozed a little. There was a magnificent sunset.
We met our companions for dinner and had a great time, service was superb and the food was pretty good.
We got a good night’s sleep. The next day we spotted a large mosque nearby, but we couldn’t hear the call to prayer. In the morning’s paper there is a large article about churches in Zambia, and that Zambia has been declared “a Christian nation.” I wonder how well religious tolerance is working out here. When we have visited Zambia before, we have been so impressed with the culture of mutual respect they cultivate, this nation of multiple tribal affiliations and languages. Is that mutual respect and tolerance stretched to include religious respect and tolerance?
Here is the view from our room:
One of the very cool things we noticed is that there has definitely been an upgrade in the electrical system; they now have hairdryers that work AND this great receptacle system so that just about anyone can plug in their electronic device that needs charging:
I don’t know if all the rooms are like this, but one very odd feature is that as you walk into the room, you are a step higher than the rest of the room. The bathroom is on this upper level, and then you step down into the bedroom. We didn’t have a problem with it, but if you are jet lagging, and up in the middle of the night, and disoriented and sleepy, you could forget that step and take a tumble.
Here, There and Out of My Mind
I’ll start with the ending, it’s all come to a crashing halt. I feel like a child who has been taken to a day in the park, all the rides, all the sugary foods and now they say I have to come home?
Yes. I will tell you about the trip, with lots of photos, so you won’t think I am just being a bore, you can look at the photos and imagine yourself there with us. At the end of the trip, it all goes downhill, the lovely African adventure has ended.
Leaving our last camp, we fly in a very small airplane back from the lower Zambezi to Lusaka. We drive to the airstrip, the pilot checks our names against his list, we climb aboard and take off. That’s the airstrip. The last time we were there, we don’t think it was paved.
It is the best flight we have all day – two charming pilots, five passengers, it is a great flight. Lusaka isn’t so bad; we have a competent ticket agent who manages to book our bags all the way to Pensacola, so we don’t have to scurry around picking up bags, then coming back in to check them in, because we booked our travel to Johannesburg separately from out travel from JoBurg to Lusaka, it’s complicated but it all has to do with alliances. Not my alliances, airline alliances.
BTW, Lusaka International airport is sweet. Quiet. One tiny little restaurant in the departure area where we found good grilled ham and cheese sandwiches. Some shops, not greatly stocked.
Lusaka airport – you walk to the plane, walk up the stairs, the old fashioned way:
Johannesburg transit is horrible. It always is. We have flown in from Frankfurt several times, from Dubai several times, and from Windhoek and Gaborone and Lusaka – transiting Johannesburg is, for some reason, irrationally annoying. No matter how crowded the transit area is, or how isolated, the computers are always slow, or . . . the operators. No matter what airline we deal with, that transit area, the one downstairs where you have to check in for your next flight, it is horrible. It takes so much longer than it needs to.
Upstairs, we hit the shops, junky Out of Africa with it’s schlock, some of the others. I made a big mistake; I was buying little fun things for our son and his wife, little coffee things and such at Taste of Africa, and I bought them some biltong; what we call jerky. They had ostrich and eland and several exotic kinds, so I bought several.
Loading up for the 17 hour (yes, you read that right, it is Delta’s longest non-stop flight) flight from Johannesburg to Atlanta was an unusual experience. Think Amsterdam on steroids. We are all sitting, and are rousted out of the waiting room and told to line up in two lines, with men in one line and women in the other. They look at our bags and ask us questions. This is the third time today my bags have been checked; I don’t mind, but it is a little unusual. Then we line up again once we are back in the waiting room; it is nearly time to board.
There is one of those wild-eyed women going down the line asking loudly “Is this the line for PRIORITY boarding? Are you all PRIORITY passengers?” and clearly she thinks she has a pretty high priority. But when the airline boards the Diamonds and the Platinums, she is still waiting back with the golds and silvers, so I guess she didn’t have as much priority as she thought she had.
It’s one of those big, huge flights with every seat taken. It’s sort of like being in a high school cafeteria, tempers flare as overhead baggage bins fill up, parents with children beg people to change places so they can fly together, while the privileged politely decline; they paid extra for those aisle seats. It’s all pretty horrible, but we have books and somehow we even catch a couple hours sleep. The flight attendants are like harried waitresses, hauling those drink carts and meal carts up and down the aisles, trying to get people to stay in their seats (who can stay in their seat for SEVENTEEN hours??) I discovered that if you are reading books, iPad batteries keep their charge longer than if you are playing Sudoku. I’m reading a great book, Wolf Hall, and it holds my interest.
Arriving in Atlanta, it’s all my fault, AdventureMan and I are shuttled into the agricultural inspection area, where it is pretty much us and all the Africans bringing back turnips and sugar cane and rice and meats and special foods. I didn’t know that the dried meat was a problem, but evidently ostrich meat is some of the very most threatening, and other countries have serious diseases that we have so far managed to escape. They are actually very kind to me, although they do confiscate all my jerkies. The inspector tells us they get all kinds of stuff (there was a huge barrel of confiscated agricultural products) including rats, and monkey brains.
Sadly, many of the people in there with us don’t really understand, and I know many of them went to a lot of trouble to bring a home specialty for some family member, only to have it confiscated. Many didn’t understand enough English and the inspectors didn’t know their languages.
We got off easy enough; all they cared about was confiscating the illegal meat.
Found a place with decent coffee and croissants, found a place to wash our faces and brush our teeth, so we boarded the Pensacola flight fresher than we got off the flight from JoBurg.
Our son met us at the airport and got us all home; we grabbed a quick lunch at the nearby Marina Oyster Barn (our comfort-food restaurant of choice) and then showered and tumbled into bed. We woke up again as our son and his wife and the darling little happy toddler came by for dinner. After dinner, we said good night and good bye to our guests, knowing we were all going to bed but that we would be awake in the middle of the night and they would probably leave to go to their home. As it turned out, we were all awake around 3:30 in the oh-dark-hundred, so we were able to hear them off.
We’ve been up since, trying to take care of business and to stay awake. I started with trying to get through (get rid of) over a thousand e-mail – two weeks is a LONG time. AdventureMan fell asleep in my office around 7:30 so I woke him up and made him go to aqua-aerobics with me, we hit the grocery store, and poor AdventureMan, his computer has bit the dust so he had to buy a new computer today. He picked up the mail in the afternoon, I paid the outstanding bills. Anything, anything to stay awake, to try to get us back on schedule, Pensacola time.
We caught the last episode of Game of Thrones, Season two, which helped us make it an extra hour last night, and AdventureMan has some things we missed lined up for tonight – HBO’s Girls, VEEP, and the first episode from the new season of True Blood, also he thinks Southland is starting up again, and we really like that.
I think I’m going out of my mind. Jet lag makes me a little crazy. Normally, I am all unpacked by now, but I couldn’t even stand to look at my suitcase today. I bought salmon for tonight’s dinner, but I don’t think I can cook it. I haven’t felt energetic since . . . 3:30 this morning, LOL. When I get tired, I can get weepy, or irrational, or a little unbalanced. What I yearn for is to take a nap, a nice, long, snoozy nap . . .
Z Z Z Z Z Z Z Z Z Zzzzzzzzzzzzzzzzzzzzzzzz . . . . ………..
Prescribed or Proscribed?
We will be taking a trip soon, and, thanks be to God, our travel companions alerted us in time that there is a new requirement for Yellow Fever Shots, malarial precautions are now strongly recommended, AND medications we buy over the counter are prescription medications in Zambia, and you can be arrested for carrying them into country; they would be contraband.
Horrors! I’ve always taken Benedryl for my allergies, and because I am also a mosquito magnet, I use Benedryl gel to survive the mosquitos, and the tse-tse flies. Our doctor is a gem; he wrote prescriptions and today we got them filled so we can take our OTC medications into Zambia with us. The pharmacists didn’t bat an eye. They see it all the time.
“You heading out on a mission?” another customer asked.
“Not a religious mission,” I laughed. AdventureMan has a mission to get some spectacular photographs. Pensacola has several churches that sponsor major missions throughout the world, and missionaries are found in Pensacola pharmacies stocking up on a couple years worth of prescription medications – as well as the medications proscribed by host countries. I also suspect that having all these people that travel and live throughout the world contributes to the variety of cuisines available and sought after in Pensacola restaurants. I just wish we’d get some Ethiopians!
A Sucker Born Every Minute . . . Best Buy $1000 Win
While I was on vacation, I got a message on my iPhone from Best Buy telling me I had won their monthly drawing for $1000. Since I had made a purchase from Best Buy and filled out a survey, it was possible.
So, first thing on getting home, AdventureMan and I hit BestBuy to find out if I was indeed a winner. I will confess, I believed I was. I wanted to give the $1000 to AdventureMan to buy a new laptop.
“Oh! You got the message that you had won a thousand dollars?” the Customer Service representative laughed! “It’s a SCAM! If you go to the website, it looks like Best Buy, but it’s not. They ask you to enter all kinds of information so they can send you your gift card, but they use that information to establish a credit card for someone who is not you!”
I am glad I did not go to that website. I wish I had won a thousand dollars. 😦
It was also a good lesson. I really wanted to believe I was a winner, and that disposed me to believe that the message was true. It was only that inner cynic, deep within, that warned me to check it out with Best Buy first.
Fredericksburg, TX; an Unexpected Pleasure
We are headed west, and our friends suggest we take a route which will take us through Fredericksburg, TX. From the time we get on the road, we are surprised – good fast roads, even the backroads, wildflowers along the highway, and, soon, a wonderful store where we found Mayhew Jelly:
Continuing on, we arrive in Fredericksburg just about noon, after driving past countless tempting wineries and farms, all with great old German names. We find a place to park and look for a place to eat, finding the Lindenbaum and oh – they have Zigeunerschnitzle, schnitzel Gypsy style, which we love. Actually, when we lived in Germany, we sort of stopped eating schnitzle because it is meat and then deep friend meat, with fattening sauces, but it’s been years, and we couldn’t resist.
Oh! It was so good!
We decided we need to stay the night in Fredericksburg; there is the Nimitz Museum which is calling my husband’s name, and there are little shops calling mine. As we are eating lunch, we find a place in a Fredericksburg Magazine, The Austin Street Retreat, but to book there, you have to go to a place called the Gastehaus where they have a bunch of B & B’s and you get the reservation through them and then go to the place, which is a really good thing because some of them are a little hard to find.
We book Annie’s cottage – and when we get there, we are delighted. It is very French, a cottage all to ourselves, quiet, private, a great retreat:
And then AdventureMan heads off is his direction, and I in mine, both of us finishing up about the same time and heading back to the cottage to rest and plan our next day’s travels.
Dinner was at Mamacita’s, a very popular place with both local people and tourists, and reminded me of Chevy’s Fresh Mex – they made their own chips, and our server was very polished and attentive; we really liked the way Jason took care of us:
This is the schnitzle from Lindenbaum, but I can’t figure out how to get it in the right place.
Florida Ranks #1 in the Nation for Identity Theft and Fraud; Pensacola #10 Beauty-Obsessed City in US
Just yesterday, I gasped when I learned that Time Magazine ranked Pensacola of all the cities in the USA, #10 in “Obsession with Beauty” as measured by internet access to sites for buying make-up and cosmetics at sites like Sephora and Ulta. New York and Miami didn’t make the list.
Then I understood. We don’t have a Sephora in Pensacola. We don’t have an Ulta. To get specialized make-ups like Urban Decay, you go online, to Sephora. Yep. Guilty. But it must take a lot of Pensacolians buying a lot of make-up online to make us #10 of all the beauty-obsessed cities in the USA.
The East Hill Market
We’ve driven by this market a hundred times, at least a hundred times, but when I came back from Seattle, AdventureMan had eaten there, and had a surprise for me.
Muhammara. Fresh, home-made Muhammara, and it tastes just like the real thing. It IS the real thing!
I am thrilled, and eager to visit the East Hill Market for myself.
We go for lunch the next day, and I order the three salad special – and oh my. No, that is not potato salad at the bottom, it is a curried chicken, with pecans and cranberries – oh yummm. I also got the broccoli and the bean salad, again and again, oh yummm!
AdventureMan had a sandwich, but we’ve been back so many times, I’ve forgotten which sandwich this is:
This is where you can see the salads, and . . . the desserts. Watch out. The desserts are irresistable. If you look . . . you lose all resistance.
The East Hill Market is not undiscovered. It teems with life; people eating in, people taking out. The food is all prepared on-site, none of this pre-processed stuff. There soups are delicious. Their salads are tasty. Their rosemary bread is lovely. It is a total WOW.
They also have shelves full of wines, condiments and delicious extras. 🙂
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