Here There and Everywhere

Expat wanderer

Donna Leon and Beastly Things Made Me Cry

I can always count on Donna Leon. She gives me a good read, a solid mystery, a social issue, the louche damp atmosphere of Venice and the Venetian aristocracy, and my good friend Guido Brunetti, police commissario, with his lovely wife and dear children and great Italian meals.

This time, she fooled me.

A barrel chested man is found floating in the canals with no identification. When identified, he is found to be a veterinarian, separated from his angry and hostile and broken-hearted wife.

Then Donna Leon pulls me way out of my comfort zone – TWICE. First, there are parts of the book I can scarcely read, as she talks about the meat industry. I’m reading this book, dealing with the meat industry, and I’ve just watched the movie GreY posted on the devastation meat eating causes in your metabolism and blood; the passages in Beastly Things sealed the deal – I don’t think I can eat red meat again. I’m not sure I can even be around red meat. Leon is fearless; she spotlights issues few dare to tackle. There are issues here that are not for the faint-hearted. Read at your own risk.

It’s a tricky mystery, and at the end, Leon catches me by surprise again, as she describes the funeral of the veterinarian, a very unusual funeral, where his patients are also in attendance. It was hard to read. My eyes were blurring. If you like mysteries, if you have pets you adore, this is the sweetest literary funeral you will ever attend.

October 3, 2012 Posted by | Books, Circle of Life and Death, Community, Crime, Cultural, Detective/Mystery, Education, Fiction, Food, Health Issues, Hygiene, Italy, Law and Order, Living Conditions, Technical Issue, Values, Work Related Issues | Leave a comment

ReBirth in the Midst of Chaos

“Come look! Quick, come look!”

As AdventureMan was making preparations to move the potted plants indoors, he discovered a Black Swallowtail chrysalis had split, and a new swallowtail was born. It wasn’t easy to capture this resting brand-new butterfly, newly out of the chrysalis, hidden deep within the bronze fennel plant, but so beautiful!

As I headed through the guest suite to the French doors, I saw something flutter . . . and it was a newly born Gulf Fritillary – in our guest room! We must have brought it in with the garden furniture – those chrysalis are often hard to spot.

“I need your help!” I called to AdventureMan. (I don’t handle insects!) He rushed to my assistance and was astonished to see another newborn.

If you had known AdventureMan in his business persona, managing multimillion dollar contracts, you would not believe this new AdventureMan, who cultivates a garden that attracts butterflies, bees and hummingbirds, who grows tomatoes and hot peppers, who takes photos and identifies rare birds flying overhead, and whose favorite time of all is spent with his grandson. 🙂

August 28, 2012 Posted by | Adventure, Aging, Arts & Handicrafts, Beauty, Character, Circle of Life and Death, ExPat Life, Gardens, Home Improvements, Pensacola, Work Related Issues | Leave a comment

Deepwater Horizon Spill and Hazards

On the front page of today’s Pensacola News Journal is a report by the Associated Press saying:

BP Missed Big Hazards, report says: Focus on worker safety obscured other problems.

HOUSTON – BP and the drilling contractor that operated the ill-fated Deepwater Horizon were so focused on worker safety they didn’t do enough to prevent major hazards, such as the 2010 rig explosion in the Gulf of Mexico that killed 11 people, federal investigators said yesterday.

Excuse me? Does that make sense to anyone?? So concerned with safety that 11 people got killed because they overlooked SAFETY problems?? I thought I must be crazy, but the report goes on to say the following:

The panel listed a litany of problems large and small they had already uncovered even though it has not received all of the records from Transocean, the drilling contractor that has challenged the board’s right to investigate the offshore incident.

Among the panel’s findings:

• BP and Transocean’s “bridging document,” designed to align safety procedures between the companies, was generic and addressed only six safety issues, but none of them dealt with major issues.

• The companies didn’t have key process limits or controls for safe drilling.

• There were no written instructions for how to conduct a crucial test at the end of the cementing process, one that ultimately was misinterpreted by the crew after it was conducted several times, each time differently.

• Similar concerns about too narrow a focus on personal safety were raised after an explosion in 2005 at BP’s Texas City refinery that killed 15 people, but few of the panel’s recommendations were implemented on the offshore rig.

“It’s always puzzled me why a company like BP … that has major resources available … is involved with two of the biggest accidents,” said John Bresland, a member of the board who is wrapping up his second five-year term and was involved in both investigations.

The drilling company doesn’t want to cooperate, and doesn’t think the federal government has the right to investigate? The company so focused on worker safety had an agreement with the drilling company that only focused on minor issues? NO key processes or controls?

What is wrong with this story? From this story, it is clear that worker safety was never a focus of BP. BP had another blowup with 15 deaths at a Texas refinery resulting from safety processes that were too narrowly focused, and now they are saying they are too focused on worker safety, and that is why they have so many worker deaths?

I guess, following the same reasoning, that the Deepwater Horizon blowup, which killed sealife, is still blackening beaches, which has created a tar carpet along the ocean floor, created birth defects among birds and mammals, and will create havok for a lifetime to come, all that resulted from BP’s excessive concern for the Environment?

Is this craziness? That kind of communication just makes me crazy.

I don’t care how much they end up paying to universities, groups promoting tourism, people who lost work, wildlife organizations, etc. as a result of the Deepwater Horizon explosion. You have to see that whatever they are paying is to buy silence, to buy complicity, to keep us from complaining too much when problems associated with the explosion continue to – literally – surface. Their money is to co-opt us. No matter what they are paying, it is too little.

July 25, 2012 Posted by | Bureaucracy, Character, Communication, Community, Cultural, Customer Service, Environment, Financial Issues, Florida, Lies, Living Conditions, News, Pensacola, Pet Peeves, Rants, Safety, Survival, Technical Issue, Work Related Issues | Leave a comment

Barnes and Nobles: Paradise

We’d had guests, people we really like and admire, and now I was about to take them shopping. This kind of shopping is special. It is people-on-limited-budget shopping by people-who-may-never-visit-the-United-States-again and who have a lot of people hoping they will bring something back for them. We know this feeling – we’ve been those people on a limited budget who want to delight our family and friends with some exotic treasure.

I had a plan. Truthfully, I should know by now how it is going to work out, but I always plan bigger, just in case. This time, we started at TJ Maxx and The Dollar Store.

We park in a highly visible place. I know it sounds rude, but I escort them in, explain a few little things, then I go back to the car. I have a book with me, and Sudoku; they get to shop at their own pace without feeling like they are inconveniencing me. They have my phone number, and they know where the car is parked. Some groups come back and forth, many times, they bring packages, drop them, and head back again. This time, I didn’t see them, so after two hours, I went in and found them and told them this was their “one hour warning.” I had promised to have them back at their hotel by seven.

Almost on the minute one hour later, they came out, entered the car, and were so excited. One said she had finished all her shopping; she had something just right for everyone. The other said “Look! My friend wanted Bicycle cards! They had Bicycle cards!” They had found special gifts for all their friends and family, but the price was high. They had wanted to go to the Barnes and Noble store, but we had run out of time.

Deep sighs.

“It’s totally worth it,” the older one said, “I really really needed to have the peace of knowing my shopping was done. But . . . I’ve never seen the Barnes and Noble, only heard about it. Maybe I’ll have another chance at our next city . . . ”

I couldn’t bear it.

“The Barnes and Noble is only a short distance away,” I gave in, “I will take responsibility for getting you back late IF you promise me to only go in and look, just take a quick look, and come back out to the car.”

“Yes! Yes!” they both promised enthusiastically.

They were gone for twenty minutes. When they came back out, their faces were stunned. They got in the car, so silent I was afraid there was a problem.

The youngest leaned over, buried her head in her hands. She looked like she was going to be sick.

“What’s the matter?” I asked, alarmed.

“I almost feel sick,” she said. “So many books! We walked everywhere, but I stayed most of the time in the Business Management section; they had EVERYTHING. They had Who Moved My Cheese. Oh! They had so many good books, not the blah-blah-blah you get in textbooks, but the way they teach in parables, it’s so easy to understand their point. I can’t carry all the books I wanted to buy. I’m feeling shocked. All those books, right there where anyone can buy them! I want them all and I can’t have them.”

“You could order them, have them sent,” the older girl offered, and then remembered that no, she couldn’t have things sent in her country. She would never get them.

All the way to the hotel we had a great conversation about the flow of ideas, about censorship and the internet and cable television and Twitter, and how ideas flow more freely everywhere in the world, in spite of those who would try to restrict what their citizens might access. We also talked about freedom to travel – or the lack of freedom. We talked about families, caring for the elderly, and family responsibilities. We talked about what we’ve learned from one another, the truths travel teaches you about your prejudices and opinions, about others, and about yourself.

As I dropped them off, we all hugged, sadly realizing that we may never see one another again. Nonetheless, no regrets. Just the time I had with these two impressive young women was a great gift, and seeing the Barnes and Noble through their eyes – I will never again take a book shop for granted.

July 11, 2012 Posted by | Adventure, Arts & Handicrafts, Books, Community, Cross Cultural, ExPat Life, Interconnected, Pensacola, Shopping, Travel, Values, Work Related Issues | Leave a comment

She Cried

“I wanted to thank you,” I said to my son’s sixth grade teacher “I can’t imagine how hard it was to get 30 sixth graders to go through the paper-writing process, but I know my son learned from it and he will use the skills you taught him for many years to come. One day he will thank you in his heart, but I wanted to thank you now.”

It was one of those small expat military communities, where your child’s teacher also goes to the same church you go to and shops in the same commissary. We were at a church benefit, chatting before dinner.

She started crying.

She told me that every year, she teaches the sixth graders to write papers, and they hate it. She started with library research, making bibliography cards on little index cards, formal writing, footnotes and a formal bibliography at the end with a formal title page at the beginning.

I was the first one who had ever thanked her. She believed in what she was doing, but it was so hard, and she never got any positive feedback.

Imagine. Do you remember what sixth graders are like? This lady had courage, and persistence. She gave these students (in spite of themselves) a skill which would take them through the rest of high school and into college. They learned to do it right, so they never had to embarrass themselves by turning in an inferior, poorly-done paper. It was a great gift she gave these students – and no one thanked her.

Well, it would be a rare, very rare sixth grader who has the maturity to understand that while it was a difficult and demanding section in their school year, it was a tool in their tool box of life, a gift that just kept on giving.

Thank you. Thank you, all the teachers out there who knock themselves out to give our children (and grandchildren) the tools they need to be good students and good citizens.

July 5, 2012 Posted by | Arts & Handicrafts, Biography, Bureaucracy, Character, Community, Cultural, Education, ExPat Life, Family Issues, Germany, Interconnected, Leadership, Living Conditions, Parenting, Relationships, Values, Work Related Issues | 2 Comments

Rules for Thank You Notes

My son’s sweet wife challenged me to do a blog entry on Thank You notes, so I think I will do it today, when everyone is out playing in the sun, BBQ’ing with family and friends, and not indoors reading blogs. 🙂

Thank you notes are a specialty of mine. Mom taught us the necessity of thank you notes when we were little; I think I remember we couldn’t play with something at Christmas or Birthday until we had written our thank you notes. We didn’t like it, but we got used to it.

As I grew older, I realized how much I liked getting thank you notes. I noticed that I liked them best when they were personal. When I worked for charitable organizations, I discovered that writing a good thank you note could 1) make a person happy they had given a good donation 2) increase the probability that they would donate again and 3) increase the likelihood that they would increase the size of their donation, as well as continuing to donate. All those are good things when you are raising money for a good cause.

I also discovered that I was likelier to be considered for a highly-sought-after position by writing a good thank you note. Every edge counts in a competitive job market. Thank you notes give you a big edge – out of 100 applicants, very few will take the time to write that note.

Many believe that hand-written notes have gone the way of the dodo, but they still exist, and they still are welcome.

I noticed that both of my parents became less likely to use their computers as they aged; one day computers will have greater voice recognition capabilities, but until then, the keyboards are difficult for older fingers, and the screens are difficult for aging eyes. The elderly love a hand written note, something they can hold in their hand, something they can pull out and read again and again, something they can share with a visitor.

So: Rules for thank you notes

1. A late thank you note is better than no thank you note. It doesn’t matter how late.

2. An earlier thank you note is better than a later thank you note.

3. You can write thank you notes more than once for the same item. For example, if ten years later, you pull out that Waterford bowl you got for your wedding, and have used for special occasions ever since, you can take a minute to write a note telling the giver how much your enjoyment of that bowl has been over the years, and he or she will be delighted to hear it again!

4. A handwritten note is better than an e-mail thanks, and an e-mail thanks is better than no thanks at all. Many people do e-mail thanks these days, like “thanks for dinner last night, we had a great time” etc. If you are REALLY thankful, hand write that note.

Here is a template for a sweet but short Thank You note:

Dear (name),

(Thank you so much) for the (wonderful) (fascinating) (beautiful)(lovely) (ITEM). We are (blown away) (delighted) (honored) (so grateful) (amazed) that you would think of us at this time.

(One personal line like:

“John says he can imagine us using this (X) for years to come!”
“We can see the sweet thoughtfulness you put into choosing something so right for us.”
“So-and-So says she is wearing it to school tomorrow!”
“You must have spent hours making that! We are amazed at the time and effort you must have put into it/them”)

Again, many thanks for thinking of us and sending such a nice gift.

No-No’s

(Under NO circumstances can you say:

“Why on earth did you think we would like that??”
“That doesn’t look like me at all!”
“It’s horrible! Unspeakably horrible!”

And then you sign. It helps to have little sets of notecards, not too large, so you don’t feel like you have to fill the whole thing. If you have kids, have them draw or paint a picture to enclose. Or send a photo. Put a stamp on and post it. Yes, the old fashioned way. If you don’t have the address, get it. Sometimes you can even find addresses online. You know, Google it. 🙂

So I challenge YOU. Try it. When you receive a gift, write a quick thank you and mail it off. If you think about someone with gratitude, write them a short note to tell them. You can even e-mail a thankful thought, it’s better than not sending anything, even if it is not a handwritten note.

July 4, 2012 Posted by | Aging, Arts & Handicrafts, Character, Civility, Cultural, Experiment, Marketing, Tools, Values, Work Related Issues | 2 Comments

The Customer from Hell at Target

Me. Today I was the customer from hell at Target.

I like Target. I like it that you can find just about anything you need there. I usually look for a deal, or a good price on things, but when I just need something, I just go buy it at Target. I also like their ad campaign, it’s a little camp but very colorful and always has cool products featured.

So today I went in for hair color stuff. I found it, but then I also found a display containing packages of two together, and it costs a lot less. It says Buy Two for Less!

Yes! Yes! I am buying two! I always buy at least two so I don’t have to go shopping that often; holdover from my days of buying six months worth when I was living in Kuwait and Qatar. It doesn’t go bad, and you have it when you need it.

None of the cellophaned two-packs have the color I need, so I take the ones I need and the two pack to the cashier, and I explain I want the special “Buy Two and Save” price, and she says “Whoa! That’s beyond me!” and sends me to the customer service counter.

At the customer service counter they explain to me that this is a special deal to encourage customers to buy more than one; they buy two and get a special deal. I agree with them, and isn’t this great, I want to buy two! Well no, they explain, Target pays a different price for the package than for the singles, so they can’t sell the singles two for the same price as the two bundled together.

Wait. These are the exact same product. EXACT. Except that these two wrapped in cellophane are 2 for $11.99, and the two exact same product I want to buy are priced at $7.99 EACH. So I am supposed to pay $5 MORE to buy two single ones? Something is not right with this picture. I ask to see a supervisor.

I am quiet and mannerly. I have a secret weapon – it is called pleasant persistence. They keep explaining to me that I can’t buy what I want at the special price and I just smile at them and politely explain how it doesn’t make sense. They are telling me in their explanations to “PLEASE GO AWAY!” and I am smiling and politely telling them in my own way that I am not going anywhere, and I want my product at the two-for price.

Finally, the supervisor says to sell it to me at the two-for price. As she is ringing it up, the customer service rep says “this happens all the time, not with hair products but with all kinds of products when we have the bundle price and the single price.” I suggest she mentions it to management, and that it costs a lot in time and in customer frustration and customer service frustration, and she says “it wouldn’t help.”

I still like Target. I imagine there are a lot of customers who give up and walk away. Not me. It doesn’t make sense to me to pay $5 more for something that they WANT you to buy two of . . .

June 25, 2012 Posted by | Cultural, Customer Service, Financial Issues, Living Conditions, Marketing, Pensacola, Shopping, Values, Work Related Issues | , | Leave a comment

“Never for Acclaim, Always for Country”

This weekend the CIA also honors fallen warriors, and in a new level of transparency, shares some of those names. It’s devastating to lose a loved one in the military, and I cannot imagine what it was like to lose a loved one and not to even be able to tell people your loved one was lost in service to his or her country. Heartfelt thanks to all those who have served silently and anonymously and sacrificed identity and history for our nation. You know who you are. 🙂

From ABC News:

Out of the shadows in death: The CIA honors its fallen

By Suzanne Kelly CNN – When you’re a spy, you have to accept the fact that everything you do will go unnoticed by most people during your life. Sometimes that secrecy even follows you in death, with a simple star carved into a marble wall at Langley being the only memorial to your service.

Sometimes though, in death, the names come out, along with just enough information to piece together a glimpse of what life — and death — have been like for CIA spies over the past three decades.

This past Monday, 15 names were added to what’s known by insiders as the “Book of Honor.” When a name is inscribed in the book, it allows family and friends of the fallen to publicly acknowledge in general terms, how their loved ones spent their lives, and how they died.

The names and brief stories shared with a crowd said to number in the hundreds gathered in the CIA lobby, told a story of an Agency spread far and wide; the story of an Agency not only consumed with tracking down terrorists, but sometimes becoming victims of the hunted.

Jeffrey R. Patneau, described by CIA Director David Petraeus as a “young can-do officer,” was killed in Yemen in September 2008. Yemen has become a hotbed of al Qaeda activity and is where a recent al Qaeda in the Arabian Pensinsula (AQAP) plot to bring down an airliner with a difficult-to-detect new explosive material, was recently foiled by undercover operatives.

Five of those honored this year died on April 18, 1983, when terrorists targeted the U.S. Embassy in Beirut, killing 63 people. Phyliss Nancy Faraci had also been one of the last four Americans evacuated from the Mekong Delta when Saigon fell, according to an Agency spokesman. She died in Beirut along with Deborah M. Hixson, Frank J. Johnston, and a married couple, James F. and Monique N. Lewis. Petraeus noted the Embassy bombing as the place where the Agency “first caught sight of the adversary we face today.”

To get a sense of just how widespread the CIA presence has been over the years, Matthew K. Gannon was killed in the December 1988 bombing of Pan Am Flight 103 over Lockerbie, Scotland; Molly N. Hardy was killed in the 1998 suicide bombing of the U.S. Embassy in Nairobi; Leslianne Shedd died when hijackers downed the plane she was on over the Indian Ocean in November 1996; Jacqueline K. Van Landingham was killed in Pakistan in March 1995; Barry S. Castiglione died during the ocean rescue of a colleague in 1992 in the waters off El Salvador; Lawrence N. Freedman was killed in Somalia in December 1992; Thomas M. Jennings, Jr. died in Bosnia in 1997; Freddie R. Woodruff was killed in Georgia in 1993; and Robert W. Woods died in a plane crash during a humanitarian mission to Ethiopia in 1989.

Petraeus told the group of gathered mourners and friends that the officers who have died for the mission “all heard the same call to duty and answered it without hesitation — never for acclaim, always for country.”

One more star has been carved into that wall so far this year, bringing the number of stars representing fallen officers to 103. We don’t know who the latest person was, or how they died, but maybe someday, we will.

Copyright 2012 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Read more: http://www.abc2news.com/dpp/news/national/out-of-the-shadows-in-death-the-cia-honors-its-fallen#ixzz1w5kbjH5x

May 27, 2012 Posted by | Adventure, Bureaucracy, Character, Circle of Life and Death, Counter-terrorism, Cultural, ExPat Life, Family Issues, Interconnected, Living Conditions, Values, Work Related Issues | 2 Comments

A New Heart I Will Give You!

From today’s reading in The Lectionary:

You’d think that people who work for non-profits would be particularly good people, particularly, well . . charitable. You’d think that, but my experience – I have a lot of experience working in non-profits – is that working in charitable organizations can have the effect of hardening your heart. You have so many people coming to you lying, you meet so many cons. When I work with the homeless, or the hungry, I have to pray daily for a clean heart, a new heart, a soft heart, a heart that will not harden. I have to pray to face each new client with a will to listen to their story and to believe.

I love this verse from Ezekiel, and I always envision that heart to be strengthened and armored by the Lord, so that a tender heart can continue to live within.

Ezekiel 36:22-27

22 Therefore say to the house of Israel, Thus says the Lord God: It is not for your sake, O house of Israel, that I am about to act, but for the sake of my holy name, which you have profaned among the nations to which you came. 23I will sanctify my great name, which has been profaned among the nations, and which you have profaned among them; and the nations shall know that I am the Lord, says the Lord God, when through you I display my holiness before their eyes. 24I will take you from the nations, and gather you from all the countries, and bring you into your own land. 25I will sprinkle clean water upon you, and you shall be clean from all your uncleannesses, and from all your idols I will cleanse you. 26A new heart I will give you, and a new spirit I will put within you; and I will remove from your body the heart of stone and give you a heart of flesh. 27I will put my spirit within you, and make you follow my statutes and be careful to observe my ordinances.

May 26, 2012 Posted by | Character, Charity, Community, Lectionary Readings, Spiritual, Work Related Issues | Leave a comment

For My Kuwaiti Friends With Teenagers :-)

If you have a Teen-Ager interested in art, history and tour guiding then this Program is for YOU!

This is a new programme the Dar al-Athar al-Islamiyyah is offering for students and I think it’s pretty exciting.

Thanks,
Sue Day

We are excited to announce the launch of the new
DAI Junior Docent Programme
for students between ages 13 – 16

Information Meeting
11 April at 7 PM
The Warsha
Amricani Cultural Centre
or
email: susanday@darmuseum.org.kw
The two year programme (September 2012 – June 2014) is designed to help your child develop personal abilities, including:

· leadership skills
· team work
· problem solving
· public speaking
· time management
· study skills
· perseverance
· creative thinking

This will be accomplished while they complete, with help from DAI professionals:

· 15 hours of docent training
· 18 hours of art history education
· 66 hours of docent work
· 12 hours of introduction to six aspects of museum management
· 12 hours training in one of the following: acquisitions, collection management, conservation, museum management, exhibition presentation, or museum education
· 12 hours training in another of the following: acquisitions, collection management, conservation, museum management, exhibition presentation, or museum education
· the preparation, implementation and management of an exhibition

So whether your child is into arts and culture, science, or just interested in something fun that looks good on a university application, you should consider encouraging him or her to join the DAI Junior Docent Programme.


Susan Eileen Day
Communications and Education
Dar al-Athar al-Islamiyyah

March 28, 2012 Posted by | Adventure, Arts & Handicrafts, Cross Cultural, Cultural, ExPat Life, Kuwait, Living Conditions, Work Related Issues | Leave a comment