Air Rage and the Boeing 767
As soon as I got on the plane, I could see the dramatic potential. The planes charge for baggage, unless you have elite status. More and more people are using carry-ons, and there is an exact size. The flight attendants are quick to tell people to put the bags in the ovehead compartment wheels first, and most passengers are already trained to put them in that way. So what happens when you board your flight and your optimal sized bag does NOT fit?
What I saw happen is that the first passengers to board put their suitcases in sideways. Then, as people board for whom there is no room in the overhead containers, they have to move their bags to places where there is room. Chaos, as people try to pass one another going opposite directions in the aisles, carrying luggage too big for the overhead cabinet.
Boeing is a Seattle company, and I’ve always had a lot of loyalty to Boeing. I cannot understand, not for a heartbeat, taking away that extra two or three inches that allowed bags to go in wheels first. It’s dumb, it makes passengers angry and resentful. It makes you hate the airlines.
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