Here There and Everywhere

Expat wanderer

Al Shamal Travel

AdventureMan called his contact at Al Shamal Travel about an upcoming trip:

“Mr. Flan, I have our itinerary, is everything still on schedule?”

“Yes, Mr. AdventureMan, I just checked on it this morning. You are booked all the way through, all the flights are exactly as shown on your schedule. I booked your seats on all the legs and I think you will be very happy. Just show them your itinerary; the reservation number is on it.”

(Sigh of pure pleasure)

Real service, CUSTOMER service. So rare that when it happens, we notice it.

July 12, 2008 - Posted by | Adventure, Africa, Community, Cross Cultural, Customer Service, ExPat Life, Family Issues, Kuwait, Living Conditions, Relationships, Travel

10 Comments »

  1. thank you

    Dewan Holidays's avatar Comment by Dewan Holidays | July 12, 2008 | Reply

  2. i want a travel agent named after a savory treat too πŸ˜›

    sknkwrkz's avatar Comment by sknkwrkz | July 12, 2008 | Reply

  3. can i have the number i need to book some tickets i will give them a try thanks

    Omali's avatar Comment by Omali | July 12, 2008 | Reply

  4. Sounds like a liar to me

    Purgatory's avatar Comment by Purgatory | July 12, 2008 | Reply

  5. OOps, I spelled it wrong. It’s Al Shamel, and the phone number is (+965) 297 6000. Their website is Al Shamel (click this blue type and it should take you there.)

    intlxpatr's avatar Comment by intlxpatr | July 12, 2008 | Reply

  6. Skunk, I thought that was the Arabic translation for like “someone” or “John Doe”
    flan, flana? Or are you pulling my leg?

    Omali – Check my comment in #5 with their phone number and website. They have several offices, one downtown that I know, and also one hidden away at the airport.

    Purg – Nope! No, it is totally true! He is a PROFESSIONAL!

    intlxpatr's avatar Comment by intlxpatr | July 12, 2008 | Reply

  7. LOL @ skunk!
    Skunk! you know “wasta” but you dont know “flan”!!!!

    Ansam's avatar Comment by Ansam | July 12, 2008 | Reply

  8. LOL @ Mr. Flan! yeah its used if you don’t want to say the person’s name. You can say Mr. Flan Al Flani too πŸ˜‰

    Yousef's avatar Comment by Yousef | July 12, 2008 | Reply

  9. lol you know i’ve never heard that flan thing 😐

    see my arabic sucks πŸ˜›

    sknkwrkz's avatar Comment by sknkwrkz | July 12, 2008 | Reply

  10. LLLOOOLLLLL! Thanks for backing me up on this, Ansam and Yousef! Skunk, I am dying laughing!

    intlxpatr's avatar Comment by intlxpatr | July 13, 2008 | Reply


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